Operations Associate

The Better Government Association seeks an operations associate who will be responsible for executing business processes that support essential functions of the organization, ensure deliverables, achieve organizational standards, and help resolve operational issues.

The Better Government Association seeks an operations associate who will be responsible for executing business processes that support essential functions of the organization, ensure deliverables, achieve organizational standards, and help resolve operational issues. Reporting to the vice president of operations, this position will support the coordination of operation functions, human resources tasks, undertake management of operational projects and, where necessary, provide support in maintaining the operations budget and tracking related expenditures.

About the BGA

The BGA produces in-depth investigations focused on structural failings in government, with an emphasis on equity, integrity and accountability. Founded in 1923, the BGA currently has a 10-person investigative team, two of them Pulitzer winners. The BGA also is comprised of four other departments: audience engagement, development, operations and policy. The BGA’s policy team operates independently of the newsroom, advocates for accountable and transparent government, and pursues a legal strategy to defend and expand access to public records and open meetings. We have received a multi-year commitment for new funding that will fuel a major expansion of our investigative team and other departments. The BGA offers a collaborative and positive work environment. Our team embraces diversity, growth, and new ideas. 

Reports to the vice president of operations

Major responsibilities

  • Work closely with the vice president of operations to oversee daily business operations.
  • Manage designated operational processes as required, such as insurance policy maintenance, contract management, vendor relations, etc.
  • Collaborate with the finance team to manage contract budgeting and staffing allocations across grants for staff who work in multiple programs. Process vendor payments, filing invoices, and tracking expenses.
  • Support human resource function including provide new hire orientation, workstation set-up, tracking time off for employees, maintaining employee files, and assisting in the hiring and termination process.
  • Manage office, order and replenish supplies, catalog computer equipment, and ensure an organized office setting. 

Job requirements

  • Bachelor’s degree or relevant work experience.
  • Ability to plan and organize the workflow in a busy office/unit environment and be self-directed and work with minimal supervision.
  • Ability to be flexible in response to changing demands. 
  • Ability to prioritize and handle a high volume of work under pressure.
  • Resourceful in problem solving, initiative and good judgment.
  • Strong communication skills – written, verbal and presentation.
  • Planning, calendaring, and organizing.
  • Attention to detail and accuracy.
  • Excellent computer skills. Experience with word processing, database and spreadsheet software programs. 

Compensation and Benefits

Salary for this full-time position starts at $52,000 and may be negotiable for candidates with exceptional experience and qualifications. Position also includes medical, dental, and vision insurance; a comprehensive paid time off package; and a 401(k) with an employer match.

How to Apply

Submit your cover letter and resume to jobs@bettergov.org. We will begin reviewing submissions immediately and we will consider applicants while the posting remains on our website.  

We encourage reporters from traditionally underrepresented communities to apply, including people of color, LGBTQ people and people with disabilities. The Better Government Association is an equal opportunity employer. We’re committed to cultivating and preserving a culture of inclusion and connectedness for all employees. We welcome the unique contributions that you can bring in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.